When it comes to customer service, we set the bar exceedingly high. Commitment of this level requires us to work closely with all our online and in-store retailers so that we may ensure our customers receive the type of experience we try so hard to deliver.
If you are interested in purchasing a Kanto product, we encourage you to shop through one of our many authorized retailers. This not only guarantees the quality of your purchase, but also gives you the benefit of our warranty should any issues arise. While we strive to support all our customers, we unfortunately cannot always provide assistance for products sold through unauthorized third parties.
If you are unsure if you are purchasing from an authorized retailer, please contact us toll-free at 1-888-848-2643 or email us at firstname.lastname@example.org.